You have 7 days starting from the time your tracking number says you received your order. (Please see our Holiday Return Policy as it overrides our standard return policy)
The customer will responsible for shipping to us, we recommend that you use tracking and insured shipping . Please use a padded envelope/bubble mailer when shipping jewelry. We will not be held responsible if we receive it damaged or lost. All items must be returned in the same condition which you have received it. Once we receive the package sent to us, we will review the returned items and if approved we will process your refund. We hold the right to refuse any return, therefore please double check to make sure there are no stains, clothing has not been washed and all tags are not removed. If in the event that we do not approve the returned items, you will be notified by email and we will ship the item back to you.
We do not refund original shipping charges. Please allow up to 7 days for your refund so show in your account.